Help centre
Contact our London chauffeur team
Whether you need help with a live booking, a tailored event quote or a corporate account, our London team is available around the clock by phone, email or message.
24/7 live supportFast help with active journeysTailored travel planning
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FAQs
Quick answers.
How do I make a booking?
Choose a booking type, vehicle and journey details, then pay securely through Stripe.
What if my flight is delayed?
We monitor it and adjust collection automatically. The first 60 minutes of waiting are free.
Can I add multiple destinations?
Yes. Add stops to point-to-point bookings, including the wait time needed at each stop.
Do you provide child seats?
Yes, complimentary when requested in advance.
What payment methods do you accept?
We accept all major credit cards, debit cards, and bank transfers. Corporate accounts can also be arranged for regular clients.